We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Contact Us

For any return, refund, or order-related concerns, please contact us at seth@atlantacheckmateclub.com. To help us process your request efficiently, please include:

• Your order number
• Photos or videos of the issue (if applicable)
• A brief description of the problem

Return Process

Once your request has been reviewed and approved, our customer service team will provide the correct return address and return instructions. Please note:

• Returns sent without prior approval may not be accepted.
• Tapstitch does not accept unauthorized returns.

We aim to review and process requests within 7 business days.

Conditions for Returned Items

Unless the item is defective or incorrectly produced, returned items must meet the following conditions:

• Unused
• Unworn
• Unwashed
• In original condition

We do not accept items that are:

• Worn
• Stained
• Damaged due to misuse
• Altered after delivery

Customers are responsible for return shipping costs. 

Refunds

If your refund request is approved:

• Refunds will be issued to the original payment method used for the purchase

Please note that processing times may vary depending on your payment provider.